Payment Links
Clearer Paylink sent confirmations
Paylink confirmations now clearly show the email address and mobile number used to send the link. International mobile numbers are also formatted more reliably.
Prevent reminders being resent for completed links
The resend option is no longer available for Payment Links that are already paid, cancelled or expired.
Reliable status updates after payment retries
When a failed card payment is retried successfully, the Payment Link now updates to the correct paid or scheduled status. Payment status notifications are also delivered more reliably.
More reliable Direct Debit Payment Links
Direct Debit Payment Links now show clearer payment statuses throughout the payment journey. Completed payments and notifications are also reconciled more reliably.
Clearer reminder validation
Payment Links with reminders enabled now require a valid email address or mobile number before they can be created.
Receipts and Currency
Fuller receipt emails on mobile
Receipt emails are now less likely to be clipped by Gmail and other mobile email apps. Currency amounts also display more consistently.
Clearer dollar currency labels
Virtual Terminal currency options now make Canadian, Australian and US dollars easier to distinguish.
Card-Present Transactions
Partial refunds shown in transaction history
Card-present transaction lists now show partial refund amounts beneath the original payment.
Merchant references displayed
Card-present transaction details now show the merchant reference, making payments easier to reconcile.
Payment Reliability
Improved 3D Secure recovery
Payments returning from 3D Secure verification are now less likely to fail with an incorrect session-token error when a bank responds immediately.
Support and Administration
More reliable Support Centre tickets
Support Centre ticket forms now work correctly when merchant or terminal names contain special characters such as apostrophes or parentheses.
Improved merchant deactivation
Merchant deactivation confirmations now prevent duplicate requests and clear previously selected details when closed.
Platform Reliability
More reliable contact syncing
Contact syncing now better prevents duplicate contacts and repeated welcome or onboarding emails when a sync is retried or temporarily interrupted.